Money Manager Card Prepaid Visa®Payroll Card

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What is a Money Manager Visa® Prepaid Card?

The Money Manager Card is a Visa Prepaid Card enabling you to participate in electronic payroll. Your wages are deposited directly onto the card each pay period for easy access. The Money Manager Card can be used to shop, get cash, transfer money, and pay bills.

What are the benefits of using the Money Manager Prepaid Visa Card?

The Money Manager Card is a powerful financial instrument providing access to ATM withdrawals on the the STARsf ATMs which includes Allpoint Network bank withdraws at banks where Visa debit cards are accepted. In comparison to receiving a paper check, the Money Manager Card provides a tremendous value to you.

How do I contact Customer Service

You can contact us by calling TAC Financial, Inc. (855) 662-2662 - this number is for existing cardholders only.

Who is eligible for a Money Manager Card?

Employees are eligible for the Money Manager Card and employees are approved to join the program – no bank account or credit check is required - dependent on US Patriot Act Requirements.

Do I have an online account?

Yes, However you have to enroll your card first using this link: Enroll Your Card

How can I check my account balance?

You have three options for checking your balance: Online at www.MoneyManagerCard.com; over the phone by calling the toll-free number on the back of your card; at STARsf network which includes Allpoint Network ATMs.

How do I access my pay on the Money Manager Prepaid Visa Card?

You have many ways to access your money. The Money Manager Card can be used for purchases and cash back at millions of locations nationwide that accept Visa debit cards. The Money Manager Card can also be used to get cash from STARsf network which includes Allpoint Network.

How can I find an Allpoint ATM?

To locate an Allpoint ATM, go to www.allpointnetwork.com, enter your zip code or address. The site will give you a list of the closest ATMs.

What if I use an ATM that is not on the STARsf network which includes Allpoint Network?

If you use an ATM that is not on the STARsf network which includes Allpoint Network, you will be charged a fee of $2.75 for that transaction plus any fees the ATM owner charges.

Are there fees to use the Money Manager Card?

$0.00 monthly fee. There is $0.00 minimum balance. ATM cash withdrawals on the STARsf network which includes Allpoint Network are $0.00. Please see the full list of fees here.

Can I transfer money from my card to a bank account?

Yes, you can move money from your Money Manager Card to your bank account in the United States. Just log on to your online account through www.MoneyManagerCard.com and choose the “Card to Account Transfer” option. Please Note: Before you start this process, you MUST know your routing and account number of the bank to which you wish to transfer your money- NOTE: this can take 2-3 business days to complete. Why? See this link about ACH transfers.

Can I make payments for bills with the Money Manager Card?

Yes, the Money Manager Card offers an online bill payment service that you can use to send physical checks or electronic payments for bill payment. The service costs $0.50 per payment, a little more than a stamp, and the funds are withdrawn from your account the day the payment is made. You can access the bill payment service from www.MoneyManagerCard.com.

How can I get ALL of my money off of the card?

You can present your Money Manager Prepaid Visa Card to a teller at any bank where Visa debit cards are accepted and request the total amount of the funds on the card. You will need valid photo identification (Drivers License, Identity Card, etc.) along with the Money Manager Card to do this. There is $0.00 charge for this service.

Can I withdraw cash from any Bank ATM where Visa cards are accepted?

Yes, but if these ATMs are not on the STARsf network which includes Allpoint Network then these transactions will not be $0.00 and you will be charged a fee of $2.75 plus any fees the ATM owner charges for that transaction.

If I withdraw all of my money, what happens to the card?

If you have a zero balance, then the Money Manager Card cannot be used for additional purchases until funds are deposited during the next payroll cycle. You MUST keep this card so future wages can be deposited directly onto it for immediate, easy, access.

What happens if my Money Manager Card is lost, stolen, or damaged?

Call Customer Service (855) 662-2662 to report it. A representative will be able to assist with a Money Manager Card replacement and account concerns. Note: MAKE SURE YOUR ADDRESS THAT WE HAVE IS UPDATED WITH YOUR CURRENT ADDRESS BEFORE YOU HAVE A CARD MAILED TO YOU. The Money Manager Card is valuable and should be kept in a safe place. The PIN should never be given to another person.

How do I order a replacement card?

Replacement Money Manager Cards can be ordered by calling Customer Service (855) 662-2662. It is imperative that you keep your personal information (your address) up to date with your employer and with Customer Service to ensure you receive replacement Money Manager Cards in a timely manner. Replacement Money Manager Cards will be mailed via regular mail for no fee and should be received within 7-10 business days from date of order. If you wish to have the card within 72 hours, expedited shipping is available for an additional charge of $10.00, to cover the cost of handling and shipping. The expedited shipping fee is automatically deducted from your account.

How secure is the Money Manager Card? Is there a possibility of identity theft?

The Money Manager Card is backed by Visa’s Zero Liability Policy, Visa’s Zero Liability policy covers U.S. – issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.

Can I add money to my card, other than payroll deposits?

Yes, you can use the Money Manager Card to receive financial payments from another entity offering electronic funds transfer (government Social Services, tax reimbursement, disability insurance, etc.)

How does the Money Manager Card differ from a credit card?

The Money Manager Card can only be used when there are funds available on the card. You cannot use the card if your balance is zero or less than the purchase/withdrawal amount requested.

How does the Money Manager Card help me manage my money?

First, a record of your spending is available from your online account for up to 12 months. Knowing what you spend your money on helps you to understand where your money is going and can help you develop a budget to spend less.

Second, the Money Manager Card has a Bill Pay feature that lets you send checks from your account to pay bills for only $0.50 a payment (not much more than a postage stamp). This allows for timely payments and helps with budgeting.

Third, the Money Manager Card allows transfers from the card to your bank in the United States. This makes moving money from one account to another simple and easy. The Money Manager Card is designed to reject a transaction if you do not have enough money in your account to cover it.

What other languages are the program materials and customer service available in?

The Money Manager Card offers collateral and Cardholder Services (including online account access) in English and Spanish.

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